How wholesale ordering works
From first inquiry to a delivered pallet — what happens at each stage, what you pay against, and what documentation you receive.
The six stages
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Step 1: Product selection
Browse the noodle packages, big bowls and sauces, and note the flavours and quantities you need.
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Step 2: Quote request
Submit an inquiry with your products, quantities and shipping destination.
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Step 3: Pricing & discounts
You receive a detailed quotation with tiered volume discounts for larger orders.
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Step 4: Order confirmation
Review and confirm the quotation, sign the agreement and complete payment by bank transfer.
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Step 5: Quality control & packing
Your order goes through a three-tier quality inspection, with a minimum one-year shelf life.
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Step 6: Global shipping & delivery
Delivery is arranged by sea, air or road freight for your location, with tracking and customs support.
Paying for an order
All payments are made by bank transfer directly to our company's official bank account, against the Proforma Invoice issued after you confirm the quotation. Always use your Order ID or Invoice Number as the payment reference. Orders are processed and shipped only once payment has been received and cleared. Full detail is on the payment method page.
Payment details are only ever provided through official company communication and on our Proforma Invoices. Verify all payment information carefully before making a transfer.
Documentation you receive
- Commercial invoice
- Packing list
- Certificate of origin
- Bill of lading
- Health certificates, on request
Delivery times
Air freight delivers in 7–14 days, which suits urgent and first orders. Sea freight takes 45–60 days and is the usual choice for full pallets and containers where cost matters more than speed. Road freight is quoted per route. Full detail is on the shipping and delivery page.
After dispatch
A tracking number is issued for each shipment once it is dispatched. See order tracking for how to check status, or contact the team on +82 10-1167-7226. If anything arrives damaged, incorrect or defective, notify us within 48 hours of delivery with photos or video — the refund and cancellation policy sets out the remedies.
Common questions
- How do I place a wholesale order?
- Send a bulk inquiry with the products, quantities and delivery destination. Our sales team replies with a detailed quotation, and once you confirm it we issue an official Proforma Invoice with bank details and payment instructions.
- What payment methods are accepted?
- Bank transfer is the standard and primary method for all orders, paid against the Proforma Invoice. Money transfer may be accepted in exceptional or pre-approved cases by prior agreement.
- When is my order shipped?
- Orders are processed and shipped only after payment has been received and cleared. Use your Order ID or Invoice Number as the payment reference so the payment can be matched to your order.
- How long does delivery take?
- Air freight delivers in 7–14 days and sea freight in 45–60 days. Road freight is quoted per route. The transit time for your destination is confirmed in your quotation.
- What shipping documents are provided?
- Commercial invoice, packing list, certificate of origin and bill of lading. Health certificates are available on request.
- Can I cancel or change an order?
- Orders may be cancelled at any time before shipment, and modified within 24 hours of placement. After production begins, changes may not be possible.
See also the full FAQ.